Privacy Policy

Last updated: April 7, 2026

At Indus Ores, Minerals & Resources (Private) Limited ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

As a B2B commodity trading platform, we collect information necessary for commercial transactions, due diligence, and compliance. This includes:

• Corporate & Contact Information: Company name, registration numbers, business address, and the name, job title, email, and phone number of authorized representatives.
• KYC & Due Diligence Data: Information required for Know Your Customer (KYC), Anti-Money Laundering (AML), and international trade compliance, which may include corporate documents, beneficial ownership details, and bank references.
• Transaction Data: Details about inquiries, Request for Corporate Offers (FCOs), Letters of Credit (L/C), and shipping logistics.
• Technical Data: IP address, browser type, time zone setting, and other technology on the devices you use to access this website.

2. How We Collect Your Information

We use different methods to collect data from and about you, including:

• Direct Interactions: You may give us your identity and contact data by filling in forms or by corresponding with us by post, phone, email, or otherwise.
• Automated Technologies: As you interact with our website, we may automatically collect technical data about your equipment, browsing actions, and patterns using cookies and similar technologies.

3. How We Use Your Information

We use the information we collect for various commercial and compliance purposes, including:

• To process Request for Quotes (RFQs) and issue Firm Corporate Offers (FCOs).
• To perform mandatory KYC, AML, and trade sanction screening prior to establishing commercial contracts.
• To facilitate logistics, shipping, customs clearance, and third-party inspections (e.g., SGS, Alex Stewart).
• To manage payment instruments, including Letters of Credit (L/C) and Telegraphic Transfers (T/T).
• To provide you with market insights, pricing updates, and information about our mineral offerings.

4. Disclosure of Your Information

We do not sell your corporate or personal data. We may share your information with trusted third parties strictly for the execution of international trade, including:

• Trade Partners: Shipping lines, freight forwarders, customs brokers, and port authorities required to execute FOB, CFR, or CIF shipments.
• Financial Institutions: Banks and financial entities involved in processing Letters of Credit (L/C) and international wire transfers.
• Inspection Agencies: Third-party assayers and surveyors (e.g., SGS, AHK) for quality and quantity certification.
• Legal & Compliance: Government authorities, customs agencies, and legal advisors to comply with international trade laws, export controls, and sanctions.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our website is at your own risk.

6. Data Retention

We will only retain your personal and corporate information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

7. International Data Transfers

Given the international nature of our B2B commodity trading business, your information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country. However, we take all necessary measures to ensure that any international transfers of data comply with applicable data protection laws and are secure.

8. Children's Privacy

Our services are strictly intended for B2B commercial entities and professionals. We do not knowingly collect personal information from children under the age of 18. If we become aware that we have collected personal data from a child without verification of parental consent, we take steps to remove that information from our servers immediately.

9. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access, update, or delete the information we have on you.
• The right of rectification if the information is inaccurate or incomplete.
• The right to object to our processing of your personal data.
• The right of restriction of processing.
• The right to data portability (receiving your data in a structured, machine-readable format).
• The right to withdraw consent at any time where we relied on your consent to process your personal information.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

11. Contact Us

If you have any questions, comments, or concerns about this Privacy Policy or our data practices, please contact our compliance team:

• By email: info@indusminerals.com.pk
• By visiting our contact page: /contact